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  • How to Schedule Online/In-Person Tutoring Appointments Through Tutor Match

    Tutor Zone: Tutoring at Thomas Nelson

    Greetings Thomas Nelson Community,

    Our tutors are available 5 days a week for tutoring appointments. You can schedule online/in-person tutoring appointments by signing in to MyTNCC and clicking the Brainfuse icon. Select your subject area and course under "Tutor Match" for TNCC tutors, then choose your tutor and a time slot that works for you. When it's time for your appointment, enter an online session by going to "My Calendar" in Brainfuse, or visit the Tutor Zone in the library for in-person appointments. For subjects and times unavailable that way, choose BrainFuse Live.  If you have any questions, please don't hesitate to contact us:

    (757) 528-8996

    At Thomas Nelson Community College, you can get tutoring through Tutor Match (Brainfuse). It's FREE for currently enrolled students, so check out the links below to find out more about our services!

    Writing Center  

    Math Center

    Peer Tutoring

    Online Tutoring - Brainfuse

    Best Practices for Tutoring Sessions 

    Thank you for utilizing our tutoring services. We want to help you succeed at Thomas Nelson Community College. Therefore, it is important that you keep your appointments and arrive on time. We understand emergencies and unexpected changes, but please be considerate of fellow students who may be able to use the tutoring slot if you cannot keep it. 

    To gain the most from your tutoring sessions, please read and follow the guidelines below: 

    1. Tutoring is not a substitute for class/lab attendance and individual work. 

    1. Appointments should be made online through Brainfuse (Tutor Match), and students may not be guaranteed the same appointment time each week. 

    1. When a student requests a tutoring session, it is not confirmed until the tutor accepts the request. The student will then receive an email confirmation. 

    1. Students are limited to 2 appointments per day

    1. Last-minute appointments are only possible if the requested tutor can verify his/her availability and accept the request. 

    1. Please be on time for tutoring sessions. If you are unable to make a session or know you will be late, log in to Brainfuse or call (757) 528-8996 to cancel/reschedule. We ask that you cancel/reschedule at least eight hours before your scheduled sessionStudents who have two last-minute cancellations or no-shows may be suspended from tutoring services for two weeks.

    1. Come to your tutoring sessions prepared. Have textbooks, class notes, assignments, paper, pencils, and old tests, when applicable. 

    1. Tutors will not do the work for students (i.e. write papers, do projects, or complete homework). The tutor’s responsibility is to assist students in gaining understanding to complete their own work. Tutors may guide, ask questions, make suggestions, paraphrase, but may not write answers to homework questions or tests. 

    1. When possible, come to the tutoring session with a specific, identifiable problem. 

    1.  If you encounter any technical difficulties before or during your online appointment, please call (757) 528-8996. 


    © Thomas Nelson Community College

    Thomas Nelson is one of Virginia's Community Colleges, primarily serving the cities of Hampton, Newport News, Poquoson and Williamsburg, and the counties of James City and York.