If you want in-depth help, you can make an appointment with us. Librarians will help you find or narrow a paper topic, locate appropriate sources, and cite your sources correctly. If you need help with Microsoft Office or Blackboard, make sure to schedule time with our Technology Specialists.Make an Appointment
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Library Techs are available to keep library technology running smoothly and to help students/faculty/staff with use of library/TNCC equipment.
On personal devices, we can help with school related items. These include:
Mobile Hotspots are available for students to borrow for a 2-day (48 hour) loan.
Hotspot loans cannot be renewed or extended. Students must wait overnight to borrow again.
Extended, renewable loans are available to Students in TRiO, Great Expectations, and those who can show Internet accessibility hardship. The extended, renewable loans are available by Application Only.
Printing is available at the WEPA print stations in the Hampton and Historic Triangle Campus Libraries and the Hampton Wythe Hall gallery.
Print anywhere from your personal computer by going to www.wepanow.com and logging in with your Thomas Nelson I.D. to upload your documents. You can also download the WEPA app to your computer.
Print out the document at any WEPA Print Station with your Thomas Nelson ID.
Payment must be by WEPA print card, a credit card (40 cents added service fee) or WEPA deposit account. Cash is not accepted. WEPA print cards are for sale in the Bookstore.
Click here for directions about how to use the WEPA print stations.
Copying is available for 10 cents per page. Cash and coin only.
Scanning is free. Documents can be e-mailed and saved to a USB, Google Drive and Smartphone. Printing scanned documents is through the WEPA print station.
The libraries do not have a public fax machine.
The following software is readily available on all library computers:
Ask a library staff person how to access the following software:
Adobe Creative Cloud
Assistive Technology for Special Needs
The Hampton and Historic Triangle Campus Libraries offer the following equipment for Students, Faculty and Staff to borrow from the library.
Two forms of ID are required for laptop and hotspot check out:
To borrow this equipment, students must complete the Media/Technology Equipment Agreement available at the circulation desk. The 48-hour Laptop Checkout Policy is available online and at the circulation desk.
Laptops run Microsoft Windows operating system and have Microsoft Office software installed (Word, Powerpoint, etc.). All laptops are Wi-Fi capable, but a network connection (such as the campus Wi-Fi, your home Wi-Fi, or other public place that provides wireless internet) is required for internet access.
This program partners a Technology Learning Specialist with students who need basic computer assistance in the following areas:
Sign up in the Need Help section of the library website or ask a staff member for assistance to sign up for available appointment times.
Due to demand, we ask that students limit appointments to one hour per day; however, students may sign up for as many days as needed to understand a concept.
Thomas Nelson provides free wi-fi access on campus to students and the public. Students can login to the wi-fi network using their MyTNCC username and password. For more information on signing in, please visit the Thomas Nelson Campus Wi-fi page.
Thomas Nelson IT Helpdesk
If you are having problems with MyTNCC (such as issues with your username or password) please contact the helpdesk: