About the Library

Library Techs are available to keep library technology running smoothly and to help students/faculty/staff with use of library/TNCC equipment.  

On personal devices, we can help with school related items.  These include:

• connecting to wifi
• navigating Canvas and MyTNCC,
• using MS Office and other programs
• Thomas Nelson/school-related websites (Sam, Cengage, etc.)
• other technology needs related to student academic work at Thomas Nelson.
• We are not allowed to repair student devices or help them to do things that are not directly related to school. 
• Feel free to ask for help and we will do what we can.

Copying is available for 10 cents per page. Cash and coin only.

Scanning is free. Documents can be e-mailed or saved to a USB, Google Drive and Smartphone. 

The libraries do not have a public fax machine.

Thomas Nelson provides free wi-fi access on campus to students and the public.  Students can login to the wi-fi network using their MyTNCC username and password.  For more information on signing in, please visit the Thomas Nelson Campus Wi-fi page.

Thomas Nelson IT Helpdesk

If you are having problems with MyTNCC (such as issues with your username or password) please contact the helpdesk:

• Phone: (757) 825-2709
• Email: helpdesk@tncc.edu
• In Person: Wythe Hall, Room 249 (Hampton)
• The Virtual Videophone, Main Lobby (Williamsburg, Historic Triangle)

If you are having problems with MyTNCC (such as issues with your username or password) please contact the helpdesk:

Phone: (757) 825-2709 

Email: helpdesk@tncc.edu

In Person: Wythe Hall, Room 249 (Hampton)