If you want in-depth help, you can make an appointment with us. Librarians will help you find or narrow a paper topic, locate appropriate sources, and cite your sources correctly. If you need help with Microsoft Office or Blackboard, make sure to schedule time with our Technology Specialists.Make an Appointment
Try our Ask a Librarian serviceAsk A Librarian
Our 24/7 chat service connects you with a librarian even when we're off duty.
(Please provide your email address.)Chat 24/7
You can add funds to your WEPA account using a debit or credit card. How? There are two ways:
(1) Go to the WEPA website, login, click on “Members Area”, click on "Deposit Funds", and follow the instructions. Or,
(2) Go to any WEPA kiosk, login, and then touch "Deposit into WEPA" and follow the instructions.
Using your debit/credit card to pre-load money onto your WEPA payment account will not incur a credit card fee. There is only a fee charged if you use your credit card to swipe for payment at a WEPA kiosk.
You may request WEPA to refund unused funds on your account by calling WEPA customer service.
Download the WEPA Print app:
Android (Google Play):
You can now print to a WEPA kiosk from your mobile device!
Whether you are using an iPhone/iPad/iPod Touch or Droid you can download the WEPA app (free) from your device's app store and send documents to a WEPA kiosk.
Note that when logging in from a mobile device you will need to use your whole VCCS email address (i.e. firstname.lastname@example.org) not just your Blackboard ID portion.
At this time WEPA does not have an app for Windows Phones, however ETOP can be used to print from a Windows Phone or any other device. ETOP instructions.
Before Getting Started:
Be sure you know your personal WEPA account login information, or, if you don't have one, register for a WEPA account at wepanow.com or at a WEPA kiosk. (WEPA accounts are already created for TNCC students.) All printing options (except printing from a USB drive) requires you to have a WEPA account.
Printing to a WEPA Kiosk:
Printing from your personal computer (Direct Print option):
You must first install the Wepa print driver on your computer. Log into your account at the WEPA website. Click the Download Print-to-Cloud icon and follow the installation instructions. After installation is complete, click the Print button in your application (as you normally would); select the appropriate WEPA printer (WEPA B/W or WEPA Color) from the drop-down list; set your print options and send the print job; login to your WEPA account when prompted; record the RELEASE CODE that will be assigned to your print job; and go to a WEPA kiosk to release, pick up, and pay. All WEPA printing on your computer goes to your WEPA account. Keep this in mind if a friend uses your computer.
Printing from a TNCC Library or TLC computer workstation:
The public computer workstations located in TNCC Libraries and Technology Learning Centers have WEPA print drivers installed which allows you to select WEPA as the printer. From these computers, click the Print button in your application (as you normally would); select the appropriate WEPA printer (WEPA B/W or WEPA Color) from the drop-down list; set your print options and send the print job; login to your WEPA account when prompted OR record the release code that will be assigned to your print job; and go to a WEPA kiosk to login/release, pick up, and pay.
Printing using a USB drive at a WEPA kiosk:
On the kiosk screen, press the "Print from a USB," then insert a USB drive containing your files into the WEPA print kiosk and follow the on-screen instructions.
Printing from anywhere else:
Not at the library? Don't have your computer handy (with the WEPA print drivers loaded)? Not near a print kiosk? No problem. If you have access to any computer with an Internet connection, you can still print by uploading documents into your online WEPA account. (This option works with a limited number of file types including Word, Excel, PowerPoint, and PDF. File size cannot exceed 20 MB.) After uploading your print job, go to a WEPA kiosk to release, pick up, and pay.