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  • Hampton: (757) 825-2877 | Historic Triangle: (757) 258-6500
  • Borrowing & Circulation Policies

    The Thomas Nelson Community College Libraries grant borrowing privileges to Thomas Nelson students, faculty, and staff, as well as residents of the College’s service area.

    Students, faculty and staff must present a valid Thomas Nelson identification card or a valid picture ID in order to borrow library materials.

    Residents of Hampton, Newport News, Poquoson, Williamsburg, James City County and York County, who are aged eighteen years or older, must present a Virginia photo ID and provide proof of current local address to receive a library card for community patrons. Active military may provide military ID.

     

    Items and Loan Periods

    Borrowers Current Students Faculty/Staff/Emeritus Community/Alumi/Consortium
    Item Limits 15 items 50 items 3 items
    Books 4 weeks, 1 renewal 180 days 4 weeks, 1 renewal
    Audiobooks 4 weeks, 1 renewal 180 days 4 weeks, 1 renewal
    CDs 4 weeks, 1 renewal 180 days 4 weeks, 1 renewal
    DVDs 1 week, 1 renewal, 5 item limit 1 week 1 week, 1 renewal, 3 item limit
    Course Reserves In Library Use N/A N/A
    Interlibrary Loan Varies Varies N/A
    Hold Requests Allowed Allowed N/A
    Other Items Varies Varies N/A
    Equipment Agreement Form required for items below

    Laptops

    Hotpspots

    2 days, no renewals

    Must wait overnight to borrow again

    TNCC ID & Gov't Photo ID required

    N/A N/A
    Kindles 4 weeks, no renewals 4 weeks N/A
    Calculators 2 days, 1 renewal N/A N/A
    Cameras 2 weeks, no renewals 2 weeks N/A
    Tripods 2 weeks, no renewals 2 weeks N/A
    Other Items Varies Varies N/A

    Renewals

    Items may be eligible to be renewed one time for one additional loan period if

    • The item is not overdue, and

    • The patron’s library account is in good standing, and

    • No other patron has requested the item

    Interlibrary Loan materials are not renewable.

    Renewals may be processed in-person, online, by phone (757-825-2877), or by email (library@tncc.edu).

    Click here for online renewal instructions.

    Holds

    Thomas Nelson library patrons in good standing may place a hold request for books or videos that are checked out to another patron or listed as available at either campus library. Patrons will be notified by email when their hold requests are available for pick up. This can take a minimum of 48 hours.

    Available hold requests are at the circulation desk for a period of 10 business days. During the hold period, library staff will make two attempts to notify the patron. Contact will be made by email. After 10 business days, hold materials will be returned to the shelf or made available to the next person in the hold queue.

    Hold requests may not be placed for Reserve items, Kindles, laptops and other equipment.

    To place a hold request,

    • Find the item in the online library catalog 
    • Click on the item title
    • Select “Request this item” in the description.

    Fees and Policies for Overdue/Lost/Damaged Items

    Fees and Policies for Overdue/Lost/Damaged Items

    Borrowers are personally responsible for the safety, proper use, and timely return of the library materials that they have checked out. If materials are not returned by the due date, library privileges and college privileges will be suspended until all overdue materials are returned and/or all amounts owed to the college for fines, material costs and processing fees are paid in full. At the discretion of the Director of Learning Resources, patrons who are excessively or repeatedly late in returning items may temporarily or permanently have borrowing privileges suspended.

    The policy for fines and fees varies depending on the type of items borrowed from the library. The borrower is financially responsible for damaged materials. Assessment of damage is at the discretion of the professional library staff. Fines and fees are assessed according to the Overdue Items—Timetable of Consequences below.

    After the designated time, items are declared lost and a per-item, material fee of $30 or the replacement cost of the item (whichever is greater) is billed to the borrower. At this time, accounts will be sent to the college business office as a debt to the college for collection. Return of overdue items will not relieve the obligation to pay fines or fees.  Paid fees are non-refundable. 

    Questions or appeals concerning financial obligations (fees) to the library should be directed to the Obligations Staff Member during library business hours by phone at 757-825-3531 or 757-825-2877, in person at the Library Circulation Desk, or anytime by email at library@tncc.edu.

    Updated March 27, 2019.  

     

    Overdue Items—Timetable of Consequences

    Items

    Books, Audiobooks, DVDs, CDs, Kindles

     

    Reserves, Laptops,

    Hotspots, Calculators,

    Practice Room Keys,

    Cameras, Accessories

    Interlibrary Loans

    Consequences

    How long overdue?

    Library privileges blocked

    1 day overdue

    1 day overdue

    1 day overdue

    College privileges blocked in SIS

    8 weeks overdue

    14 days overdue

    14 days overdue

    Bill e-mailed and posted to Borrower

    5 weeks overdue

    14 days overdue

    Time based on

    lending library policy

    Account turned over to the Business Office for collection

    8 weeks overdue

    28 days overdue

    Time based on

    lending library policy